The New Otani Club Web Service has been renewed as of October 5, 2023. By creating your Web Account, you will be able to display your Digital Membership ID, change your registered information, or redeem your accumulated points for e-Vouchers that can be used immediately.
From now on, please present your Digital Membership ID, which will be issued to all members of the New Otani Club International who have created their web account, when using the hotel or enjoying the New Otani Club benefits.
*Physical ID cards will no longer be issued, starting from membership applications made on September 29, 2023, or later.
*Please note that members who were already registered in the previous web system will also need to create a new web account to log in to the system.
Thank you for your understanding and cooperation.